![]() ![]() If you are in "Show Duplicates" mode, then you may have noticed that when you delete one of the duplicate addresses, both duplicates disappear. Why does Direct Mail appear to delete two addresses when only one is selected? For example, if you have two contacts with as their email address, but only one of those contacts also has a first name specified, then Direct Mail will suggest you delete the contact that is missing a first name. It will choose addresses that contain less information. If you click "Suggest Duplicates to Delete", Direct Mail will select the duplicate addresses that it thinks you should delete. Select "All Addresses" if you want to find duplicates across all your groups.ĭirect Mail will display any duplicates it finds (by comparing email addresses). Select the group you want to identify duplicates in. ![]()
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